bj77's Privacy Policy — Your Information Is Our Responsibility

bj77 is a safe and reliable online betting and casino platform in Bangladesh. We place the highest importance on the privacy of all our users. This privacy policy ("Policy") explains how bj77 collects your personal information, what purposes that information is used for, who it may be shared with, and how your information is kept secure.

By using our website and services, you are considered to have accepted the terms described in this policy. If you have any questions about any part of this policy, please contact our support team.

When creating an account or using our services on bj77, we may collect the following types of information:

2.1 Personally Identifiable Information

• Full name and date of birth (for age verification)
• Email address and mobile number
• Current and permanent address
• National ID or passport number (when identity verification is required)

2.2 Financial Information

• bKash, Nagad, Rocket account numbers or bank account details (for transaction processing only)
• Transaction history — records of deposits and withdrawals
• Information on the use of bonuses and promotional benefits

2.3 Technical Information

• IP address and device type
• Browser type and version
• Session cookies and log data
• Analytics data on page visits, clicks, and usage patterns

2.4 Communication & Support Information

• Content of live chat messages and email correspondence
• Records of complaints and feedback

bj77 uses your information for the following lawful purposes:

• Account management and verification: To confirm your age (21+) and identity, and to keep your account active.
• Transaction processing: To complete deposits and withdrawals smoothly and to ensure financial security.
• Service improvement: To analyze usage patterns and improve the platform experience.
• Customer support: To resolve your questions and issues quickly and effectively.
• Security assurance: To prevent fraud, money laundering, and unauthorized access.
• Legal compliance: To comply with applicable laws and regulations.
• Communication: To send important account updates and security-related notifications.

We use your information only for the purposes stated above. Selling it to third parties or using it for commercial marketing is outside our policy.

bj77 follows industry-standard technology and procedures to ensure the security of your personal information.

4.1 Encryption & Technical Security

All data is transferred securely between your device and our servers using SSL (Secure Socket Layer) encryption. Stored data is also kept in encrypted form.

4.2 Access Control

Only authorized personnel have access to your information, and they are bound by strict confidentiality terms. No unauthorized individual is able to access this information.

4.3 Data Retention Period

Information is retained for as long as your account remains active and then for as long as required to meet legal obligations. Once the need to retain the data has ended, it is securely deleted or anonymized.

bj77 does not sell your personal information to third parties. However, limited information may be shared in the specific circumstances below:

• Payment processors: Information necessary to complete transactions via bKash, Nagad, Rocket, and bank transfers is shared with the relevant institutions.
• Technology service providers: Information may be shared with technology partners under strict confidentiality agreements for the purpose of operating the platform.
• Legal requirements: Information may be provided to authorities when required by a court order or legal obligation.
• Fraud prevention: Information may be provided to relevant authorities when needed to prevent potential fraud or illegal activity.

Outside of the above cases, your information is not disclosed to any third party. Even with third-party partners, we share only the minimum information necessary to carry out the task.

The bj77 website uses cookies and similar technologies that help improve your browsing experience.

6.1 Use of Cookies

• Session cookies: To remember your login state and ensure smooth navigation between pages.
• Preference cookies: To save your language and display preferences.
• Analytics cookies: To analyze site usage and improve our services.
• Security cookies: To prevent fraud and unauthorized access.

6.2 Cookie Controls

Cookies can be disabled from your browser settings, though this may limit some site functionality. Rejecting cookies other than essential session cookies may change your browsing experience.

As a bj77 account holder, you have the following rights regarding your personal information:

• Right to access: You may request to know what information we hold about you.
• Right to correction: You may request that incorrect or incomplete information be corrected.
• Right to deletion: In certain circumstances, you may request that your information be deleted (though legal obligations may mean not all information can be removed).
• Right to restrict processing: You may request that the use of your information be limited for specific purposes.
• Right to complain: If you have concerns about how we handle your data, you may raise them directly with our support team.

To exercise these rights, email [email protected] or contact us through our 24/7 live chat.

bj77 is for individuals aged 21 and above only. We do not knowingly collect or process the information of any minor. An age verification process is followed at the time of account creation.

If we are notified that information from a minor has been collected, it will be deleted immediately and the associated account will be closed.

bj77 reserves the right to update this privacy policy when necessary. If any significant changes are made, we will notify you in the following ways:

• By updating the "Last Updated" date at the top of this page.
• By sending a notification to your registered email address.
• By displaying a notification when you access the site.

If you continue using the platform after changes are made, you will be considered to have agreed to the updated policy. We therefore recommend reviewing this page regularly.

If you have any questions, comments, or requests regarding this privacy policy, please contact our support team:

• Email: [email protected]
• Live Chat: 24/7 direct support in Bengali and English

Our data protection team will respond to your request as soon as possible. Your privacy is our top priority.